Search Knowledge Base

• Primera Die Cut vs Black Mark Sensing & Media Sensor Dust Fix
  Primera Technology • Paper Handling IssuesError Code: Wont Feed / Out of Paper

  Learn the difference between Die-Cut and Black Mark sensing on Primera label printers. Fix paper feed errors caused by paper dust blocking the optical sensor.

• Primera LX400 vs LX900 Comparison & LX2000 Error Codes
  Primera Technology • Setup & InstallationError Code: LX2000 Error Code

  Comparing the Primera LX400 and LX900 label printers? Learn the differences in ink systems. Plus, how to decode and fix common LX2000 hardware error codes.

• Fix Primera PTStatus Invalid Cartridge, Missing Printhead & RFID Errors
  Primera Technology • Error Codes & AlertsError Code: Invalid Cartridge / Missing Printhead

  Is PTStatus showing an 'Invalid Cartridge', 'Missing Printhead', or RFID sensor error on your Primera LX series printer? Learn how to clean copper contacts and reset the carriage.

• Primera Setup Guide: LX610, Craft Beer, Small Business & Church Media
  Primera Technology • Setup & Installation

  Setup guide for the Primera LX610 with built-in contour cutter. Plus, best practices for printing craft beer labels, church media CDs, and small business packaging.

• Primera Bravo Disc Publisher Not Printing & Burns Disc But Won't Print
  Primera Technology • Drivers, Software & FirmwareError Code: Skip Print Phase

  Is your Primera Bravo disc publisher successfully burning CDs/DVDs but refusing to print the label? Learn how to fix alignment software and inner-hub dimensions.

• Fix Primera Robotic Arm Stuck, ADL-MAX Not Picking Discs & Tray Ejects
  Primera Technology • Hardware & MaintenanceError Code: Robotic Arm Error

  Is your Primera Bravo robotic arm stuck, dropping discs, or is the ADL-MAX failing to pick up CDs? Learn how to clean the picking mechanism and align the input bins.

• Fix Primera Bravo Printhead Defective & 4100 Printhead Replacement
  Primera Technology • Hardware & MaintenanceError Code: Defective Printhead

  Is your Primera Bravo 4100 displaying a 'Printhead Cartridge Defective' error? Learn how to clean the contacts, reset the logic board, and replace the printhead.